Yamitsuki

Neo Lily a month ago

I’ve been going to Yamitsuki for 4+ years. The food is amazing, the store is beautifully decorated, and the drinks are awesome. As of recently, however, the customer service has been horrible. I used to be a regular and the attitudes I’ve been getting for the past 6+ months in comparison to times prior has completely turned me off of the restaurant. There has been a couple of times I walked into the nearly empty store and been sat DIRECTLY next to another party. I’m walking couples being placed side by side with 5 empty seats following them. I find it to be very inconsiderate. If you come in during the lunch special the servers often deliberately ignore you in order to charge the full price. I know this is the case because I’ve been here plenty of times during their regular hours w/o any sort of issues being serviced. There was even one a time they tried to charge me full price even though I was well within the discounted time frame… I would’ve never noticed if my friend didn’t say anything. The gratuity on parties as small as 3 is also true. It is fairly recent thing they started doing and uncommon in Philadelphia as it typically starts on parties of 6. I have no problem payin

Colin Lin 2 months ago

Just wanted to share our experience so others are aware. My friends and I came here as a party of four. The menu says an 18% service charge is only added for parties of six or more, so we weren’t expecting any automatic gratuity. After we left, we realized a 20% gratuity had already been added to our bill. Since no one told us it was included, we also left an extra tip without realizing we were tipping twice. We reached out afterward, and they told us it was because of a “World Cup all-you-can-eat event.” The problem is that this was never mentioned to us at any point during our visit. We also got different explanations about whether the 20% charge was mandatory or just recommended, which was pretty confusing. This also wasn’t our first uncomfortable experience. On a previous visit, we felt pressured about tipping and were told that the staff rely on tips, which didn’t sit right with us. Not trying to bash the restaurant—we just think service charges like this should be clearly communicated before customers order or pay. Just double-check your bill so you don’t end up accidentally tipping twice like we did.

Mikka 4 months ago

Went here for the first time to try it out I have seen negative reviews but still giving it a chance. I think I could had gotten to another sign seat instead I was sitting 3-4 feet’s away from an I am not too sure homeless old man? I just felt abit overwhelmed just trying to finish the food and get going. The food taste great and amazing. The only issues are a sign seat.

Tyler Phùng 4 months ago

Yamitsuki is such a great spot right in the center of Chinatown. Parking around the area can be a little risky or difficult sometimes, but honestly it’s worth it — you might just need to park a little farther and walk a bit. The food here is absolutely flavorful and satisfying. I highly recommend the spicy ramen if you enjoy a little heat — rich broth, great flavor, and very comforting. The Mango Salmon Roll was also surprisingly amazing, fresh and perfectly balanced with sweetness and savory flavors. The takoyaki was delicious too, crispy outside and soft inside with great sauce. I also tried one of their rice bowls before and it was honestly excellent. What makes this place stand out even more is the atmosphere. It feels like a mix between a Japanese-style bar and restaurant with good music, dim lighting, and beautiful Japanese-inspired decorations that make the whole place feel cozy and stylish at the same time. Overall, this is a really nice spot for ramen, sushi, drinks, and late-night vibes in Chinatown. Definitely worth trying if you’re in Philly.

Nicole Lerner 8 months ago

I've visited a few times and the ramen is always excellent. The overall atmosphere is hit or miss. Sometimes the staff is very welcoming and other times, it can feel like you're bothering them. Prices are okay so this place is reserved for special nights out.